Scorpion Scissors Refund & Return Policy

No Returns

• We do not accept returns on any items.

Exchanges/Alterations

• We offer exchanges and alterations based on the size chart or your provided measurements. If you need an exchange or alteration, please contact your account manager.

No Refunds, Only Repair

• We do not issue refunds. Repairs are available for items that are defective, damaged, or need alterations after purchase. Contact your account manager to initiate a repair.

• Repairs will be processed using your original payment method.

• Repairs will be completed within 30 days of receiving the defective/damaged item.

Returning Goods for Repair

• You are responsible for the cost and risk of returning goods for repair. Please send the goods to:

  • 118 GROUND FLOOR, SHAHPUR JAT, New Delhi, South Delhi, Delhi, 110049

• We recommend using an insured and trackable mail service. We cannot issue a repair without actual receipt of the goods or proof of return delivery.

Partial Payments

• For partial payments, please get in touch with your account manager.

Account Manager

• If you have any issues, please contact the agent who generated your invoice. They are your personal account manager and are here to assist you.

International Payments

• We accept payments in nearly 100 currencies, auto-converted in real-time.

Download Invoice

• Save and download your invoice as a PDF for future reference.

Gifts

• If the goods were marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

• If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, we will send the refund to the gift giver.

Contact Us

• If you have any questions about our Returns and Refunds Policy, please contact us by e-mail at scorpionscissors@gmail.com.